Quality AC Tune-Up Program
Proper maintenance means big savings

Your air conditioner is the single largest consumer of electricity in your home. Proper maintenance of your system will help it run more efficiently, use less electricity and reduce the cost of repairs, all saving you money!

With IID's Quality AC Tune-Up Program, residential and commercial customers may receive the following services:

  • Duct seal*
  • Tune-up, including filter change**, condenser coil cleaning, and if needed, refrigerant charge adjustment***
  • Installation of the Western Cooling Control™*

* Residential customers only. Furnace/air handler and supply and return plenums must be located outside of the building’s conditioned space and cannot have been previously sealed with mastic.
** For standard sized one inch filters.
*** Up to one pound of refrigerant added by program.

Please note: The outdoor ambient air temperature must be 55 degrees or higher for program services to be provided. Your appointment may need to be rescheduled to a warmer day.

Program services are limited to AC systems that have R-22 or R-410a refrigerant. Systems with other refrigerant types are not eligible for program services.

How to participate? 
Simply contact an HVAC professional on IID’s Quality AC Tune-Up program contractor list to make an appointment.

Fee
Program participation is provided at no cost for all IID residential and commercial account customers, with the exception of units that require more than one pound of refrigerant or have specialty or uncommon size filters. If more than one pound of refrigerant is required, or the system has specialty or uncommon size filters, the cost associated with the additional amount of refrigerant or filters shall be covered by the customer receiving the service. Refrigerant cannot be added to systems suspected of having a refrigerant leak.

Can I use my own contractor to perform the work?
Yes, as long as they are listed on IID’s Quality AC Tune-Up program contractors list on this web page, which ensures they have received the proper training for this program. 

Does my unit have to be of a certain age to participate?
All units regardless of age can benefit from these measures, but the unit must be operational and have been installed on the home/building for at least one year.

How often can I participate in the program?
Each customer may receive the tune-up once every three years. The duct sealing and Western Cooling Control™ measures are available on a one-time basis per system.

Can I have more than one unit serviced through the program?
Yes, as long at the unit is in working condition and actively provides heating, ventilating and air conditioning services to the IID residence or business listed on the electric account and has been installed on the home/building for at least one year.

If I’m a tenant, does the owner of the property have to complete any forms?
Yes, the owner of the property or their authorized representative will be required to sign the customer authorization form. No measures will be installed without the owner’s permission.

Multi-Residential property tenants may not request program services directly, but instead should bring the program to the attention of their property manager. Property managers should contact the program Call Center at (844) 451-2498 for additional participation and property eligibility information.

Customers are not obligated to purchase any services not funded by this program. This program is available on a first-come, first-served basis, until allocated funds are depleted. This program may be modified or terminated without notice.

 

 

Please provide the information below, then click on "Find a Contractor".

 

Account Holder 

IID contract account number, without spaces.

Service Address Street Number 

Service Address Street Name 

Service Address Suffix 

e.g. ST, AVE, RD, DR, LN, WAY, BLVD, CIR, CT

Contact Information 

Please enter a valid email address; If you do not have one or do not wish to provide one, please contact our Call Center at (844) 451-2498 to find a participating contractor.

Please enter your email address again.

Property Type

Do You Own or Rent the Property?